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Institutional Reform

December 2018 | Coleen Moore, Cynthia Schrager, and Laura Jaeger

Many campuses across the California State University (CSU) system are seeking to improve academic advising as part of their efforts to increase student progress and graduation rates. In this exploratory study of efforts to improve academic advising at five CSU campuses, researchers at the Education Insights Center (EdInsights) working on behalf of the CSU Student Success Network identified a focus across the participating campuses on better coordinating advising services across colleges, divisions, and departments and improving their integration with other campus units, such as tutoring, career centers, and financial aid. Through their efforts, these campuses seek to better leverage their limited advising resources to improve student outcomes. This report, based on in-depth interviews with 36 administrators involved in improving advising, describes the campuses’ efforts and the context in which they are occurring.


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February 2018 | Colleen Moore, Connie Tan

Nearly all students enter the California State University system intending to graduate “on time,” and graduation rates are increasing systemwide. Currently, less than a quarter of incoming freshmen graduate within four years and a third of community college transfer students graduate in two years. This study investigates the personal and institutional obstacles that students experience as they navigate through college on the pathway to timely graduation.


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August 2017 | Colleen Moore, Cynthia Schrager, Kathy Reeves Bracco

This report aims to provide campus and system leaders with a scan of the current state of reform within the CSU, together with contextual insight into the obstacles and possibilities for broader scale adoption of coordinated, systemic change. 


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August 2017 | Colleen Moore, Cynthia Schrager, Kathy Reeves Bracco

This framework was developed based on a review of research and national initiatives related to improving student success in broad-access universities, as part of the report titled From Scatterplot to Roadmap: New Efforts to Improve Student Success in The California State University. The framework maps six broad categories of institutional actions along four developmental stages of the student pathway through college. This document, which characterizes common strategies in the form of questions, might be helpful in framing student success planning discussions at campuses. 


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